Privacy Policy
At Vibe Society, we respect your privacy and are committed to handling personal information responsibly.
This Privacy Policy explains how Vibe Society may collect, use, store, and disclose personal information when you visit our website, contact us, join our mailing list, submit a booking inquiry, or use our services.
Information We Collect
Depending on how you interact with Vibe Society, we may collect information such as:
Your name;
Email address;
Telephone number;
Information submitted through contact or booking forms;
Event details, including preferred dates, guest counts, budgets, locations, and service requests;
Information necessary to prepare or manage a booking;
Payment and transaction-related information;
Newsletter and marketing preferences; and
Communications between you and Vibe Society.
Our website may also automatically collect certain technical information, such as your browser type, device information, IP address, approximate location, referring website, pages visited, and information collected through cookies or similar technologies.
How We Use Your Information
We may use personal information to:
Respond to inquiries;
Prepare proposals and quotes;
Coordinate private bookings and services;
Communicate regarding an existing or potential booking;
Process or administer payments;
Coordinate applicable venues, vendors, and service providers;
Provide customer support;
Send marketing communications where permitted;
Improve our website, services, and customer experience;
Maintain appropriate business records; and
Meet applicable legal or regulatory requirements.
We limit our collection and use of personal information to purposes reasonably connected to our business and services.
Booking & Event Information
When you submit a private-booking inquiry, we may request information about your event or experience so that we can understand your needs and prepare appropriate recommendations.
This may include information about your preferred date, location, guest count, approximate budget, event type, and requested services.
Please avoid submitting sensitive personal information that is not necessary for your inquiry or booking.
Venues & Third-Party Service Providers
Some Vibe Society experiences may involve independent venues, photographers, entertainers, caterers, DJs, suppliers, or other service providers.
Where reasonably necessary to arrange a service you have requested, relevant booking information may be shared with an applicable provider.
We aim to limit information shared with third parties to what is reasonably necessary for the applicable purpose.
Independent third parties may maintain their own privacy practices and policies.
Payments
Payments may be processed through third-party payment providers.
Where a third-party payment processor is used, payment information may be collected and processed directly by that provider according to its own privacy and security practices.
Vibe Society does not necessarily receive or store complete payment-card information processed through independent payment providers.
Cookies & Website Analytics
Our website may use cookies and similar technologies to operate website functionality, remember preferences, understand website usage, improve performance, and support analytics or marketing activities.
Some technologies may be provided by third-party services integrated with our website.
Where required, users may be provided with choices regarding optional cookies or similar technologies.
Email & Marketing Communications
If you subscribe to Vibe Society communications, we may use the information you provide to send updates, announcements, offers, invitations, or other Vibe Society communications where permitted.
You may unsubscribe from promotional email communications using the unsubscribe option provided in applicable emails or by contacting us.
Administrative communications relating to an active inquiry or booking may still be sent where reasonably necessary.
How We Protect Information
We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, misuse, or loss.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
How Long We Keep Information
Personal information is retained only for as long as reasonably necessary for the purposes for which it was collected, to maintain appropriate business records, or to satisfy applicable legal, accounting, or regulatory requirements.
When information is no longer reasonably required, we may securely delete, destroy, or anonymize it as appropriate.
Disclosure Required by Law
We may disclose information where required or permitted by applicable law, including where reasonably necessary to comply with legal processes, protect our legal rights, investigate suspected fraud or misuse, or protect the safety of individuals.
Third-Party Websites
Our website may contain links to independently operated websites.
Vibe Society is not responsible for the content, security, or privacy practices of third-party websites. We encourage users to review the privacy policies of third-party services they choose to use.
Accessing or Correcting Your Information
You may contact Vibe Society regarding personal information we hold about you, including requests concerning access or correction, subject to applicable law.
We may need to verify your identity before responding to certain requests.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our website, services, technology, business practices, or legal requirements.
The current version will be made available through our website.
Contact Us
If you have questions about this Privacy Policy or the way Vibe Society handles personal information, please contact:
Vibe Society
Toronto, Ontario, Canada
events@vibesociety.ca