Frequently Asked Questions
Welcome to the Vibe Society FAQ page. Here you'll find answers to our most commonly asked questions about private bookings, venue rentals, photoshoots, special events, tickets, accommodations, and more.
General Questions
What is Vibe Society?
Vibe Society creates curated social experiences, private events, photoshoots, and unique gatherings designed to bring people together in memorable and meaningful ways.
Where are your events located?
Most Vibe Society experiences take place in downtown Toronto. Exact locations and venue details may vary depending on the event or booking.
How can I contact Vibe Society?
You can contact us through our website contact form, email, social media channels, or WhatsApp business account.
Do I need to be a member to attend events?
No. Most events are open to ticket holders, although some experiences may be invite-only or have limited availability.
Private Bookings & Venue Rentals
What types of private bookings do you offer?
We offer private event planning, venue rentals, celebrations, networking events, birthdays, content creation sessions, photoshoots, and fully customized experiences.
How many guests can the venue accommodate?
Our rooftop venue can comfortably accommodate up to 45 guests.
What is included with a basic venue rental?
Basic venue rentals include access to the venue, a host/coordinator, Bluetooth sound system, basic refreshments, and access to the venue amenities listed in your booking package.
What are your venue rental minimums?
Venue rentals require a minimum booking of 3 hours. Additional time may be available depending on venue availability.
Can I customize my event?
Absolutely. Vibe Society specializes in customizable experiences. Clients can enhance their booking with food service, beverage packages, entertainment, performers, photography, accommodations, décor, and more.
Can I bring my own vendors?
In some cases, yes. Please contact us prior to booking so we can discuss venue requirements and approvals.
Is décor included?
Décor may be included in certain planning packages or added as a custom enhancement.
Can I visit the venue before booking?
Venue tours may be available by appointment, subject to availability.
Photoshoots & Content Creation
Do you offer photoshoots?
Yes. We offer private photoshoots, content creation sessions, branding shoots, lifestyle shoots, and custom creative experiences.
Do I need to rent the venue for a photoshoot?
Not necessarily. Photoshoots can be booked independently or combined with venue rentals and additional services.
Can I bring multiple people to my photoshoot?
Yes. Group photoshoots and collaborative content sessions are welcome.
Do you provide photographers?
Photography services may be available depending on your package selection and availability.
Can I create content for my business or brand?
Absolutely. Our venue is ideal for creators, influencers, entrepreneurs, and brands seeking professional content.
Entertainment & Add-Ons
What add-ons are available?
Available add-ons may include:
Food packages
Beverage packages
Accommodation packages
Photography services
Live performers
DJs
Drag performers
Dancers
Tattoo artists
Specialty entertainers
Event enhancements and custom experiences
Can I add services after booking?
Additional services may be added based on availability.
Do you offer live entertainment?
Yes. We work with a variety of entertainers and performers to help create unique experiences.
Are food and beverage packages required?
No. They are completely optional and can be added based on your preferences.
Accommodations
Do you offer overnight accommodations?
Yes. Accommodation packages may be available for select events and private bookings.
What is included in the accommodation package?
Our accommodation package includes access to a beautifully furnished designer studio suite suitable for up to four guests.
How far in advance must accommodations be booked?
Accommodation packages must be reserved at least three (3) days before your event, subject to availability.
Can I book accommodations without attending an event?
Accommodation availability is primarily intended for Vibe Society clients and event guests.
Special Events & Tickets
What are Vibe Society events?
Vibe Society events are curated experiences featuring themed entertainment, social networking, music, activities, food, beverages, and memorable experiences.
Are food and drinks included with my ticket?
Unless specifically stated otherwise, food and beverages are sold separately through optional add-ons.
Can I purchase food and drink packages in advance?
Yes. Many events offer advance purchase options for food and beverage packages.
Do you offer VIP tickets?
Select events may feature VIP experiences with premium perks and exclusive benefits.
Are events 19+?
Age requirements vary by event. Please review the event description before purchasing tickets.
Is there a dress code?
Some events may feature themed attire recommendations. Participation is encouraged but rarely mandatory unless specifically stated.
Can I transfer my ticket to someone else?
Ticket transfer requests may be accommodated depending on the event and timing.
Payments & Booking Policies
How do I secure a booking?
A deposit and signed agreement may be required to secure your reservation.
What payment methods do you accept?
Accepted payment methods will be listed during checkout or provided during the booking process.
Is my deposit refundable?
Deposits are generally non-refundable unless otherwise stated in your agreement.
When is the remaining balance due?
Final payment deadlines will be provided during the booking process.
Do you offer payment plans?
For larger bookings, payment arrangements may be available upon request.
Cancellation & Refunds
What is your cancellation policy?
Cancellation terms vary depending on the service, package, and event. Specific details will be provided at the time of booking.
Are event tickets refundable?
Unless otherwise stated, all ticket sales are final.
What happens if Vibe Society cancels an event?
Guests will be notified promptly and provided with available options in accordance with the event's refund policy.
What happens if it rains?
Weather-related procedures vary by venue and event. Clients will be informed of any adjustments if necessary.
Safety & Guest Experience
Is security provided?
Security measures may be implemented depending on the nature and size of the event.
Are outside food and drinks permitted?
Policies may vary by booking and venue requirements.
Is the venue accessible?
Accessibility accommodations may be available. Please contact us before booking so we can best support your needs.
What should I bring to an event?
Bring a valid photo ID, your ticket confirmation, and anything specifically recommended in the event details.
Can I take photos and videos?
Absolutely. We encourage guests to capture memories and share their experiences.
Still Have Questions?
We're always happy to help!
Contact Vibe Society through our website, email, or social media channels and a member of our team will get back to you as soon as possible.